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Hello,
I'm Akshay

User Experience Lead at ConnectWise

I believe that UX design is an intentional act of crafting meaningful
human-centric interactions, adhering to customer experience principles
and business objectives.

Selected Work

Some of my favorite curated personal and professional UX projects.

A comprehensive UX case study on how to improve the customer experience of an online banking app.

UX Case Study: Redesigning the SBI Yono Banking App, to make online banking accessible

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Human Centered AI in SaaS Products

Shaping Sidekick at ConnectWise to deliver human-centered AI that empowers MSPs with trust, clarity, and impact.

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Building Asio Neon Design System

Grab your coffee and settle in, as I take you behind the scenes of how we untangled the chaotic multiverse of systems and built Asio Neon.

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A form-based business process management tool powered by Ai actions on the Puschcord platform.

Pushcord Ai Action Form Builder Case Study

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A UX case study on designing a mixed reality app for pairing and controlling drones easily and effectively.

Designing a mixed reality app for drones - Google UX Design Certification Case Study

Endorsements

What people say about working with me.

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Jake Varghese

EVP, GM - ConnectWise 🇺🇸

It was an honor working alongside Akshay. He is a class act, and I enjoyed every minute of our partnership. I would be cheering him from the sidelines as he grows in his career.

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Chelee Batchanoo

UX Manager - Veeam 🇺🇸

I had the pleasure of working with Akshay at ConnectWise. I have never come across someone so multifaceted. An incredible leader, UX/UI designer, and strategist. His creative abilities surpassed those of any designer I’d met to date.

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Ayushi Jain

Sr. UX Designer - Global Logic 🇮🇳

I've been impressed with his exceptional skills as a product designer. He possesses a remarkable eye for detail and has the ability to harmonize the team's efforts towards a unified goal.

Great things start with great people. Let’s connect!

© 2025 Akshay Dinesh · UX · AI · Product Design

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